Frequently Asked Questions
- Does your company assist with bi-lingual or foreign language on the labels?
- Does your company assist with nutritional panels and bar codes?
- Does your company offer special pricing for fundraising events?
- Does your company pack gift boxes and does your company have box companies that will make gift boxes?
- Do you offer unlabeled products so I can put my own label on?
- Does your company do foodservice packs?
- How do you ship my order and may I pick up my own orders?
- Are you able to get organic herbs and spices?
- May I come to your facility while my products are being blended and packaged?
- Do you grind your own herbs and spices?
- How often is your facility inspected by the FDA, State and County?
- Does your company have graphic designers to help with label design?
- Does your company help with the marketing of my product?
- May I purchase my own contains and have them sent to your company to be filled and labeled?
- May I have my own labels printed and then have them sent to your company for application on the jars or packets?
- Does your company assist in creating recipe ideas for my products?
- What are the allergen products?
- Are there any ingredients that you do not use or will blend with?
- Do I need product liability insurance?
- Do you offer warehouse storage for private label products?
- What are your minimum orders?
- What is the lead time on an initial order and the lead time on re-orders?
- How are the products dated?
- What is the shelf life of the products once they are blended and packaged?
- Do you provide a Non-Disclosure Agreement for my recipes?
- May I send or bring in my own products or blends?
- Do you grow your own herbs and spices?
- What is the minimum order?
No, but we can refer you to companies that specialize in that service.
Yes. We can help you with that, too!
We are able to offer some discounts, depending on the volumes.
We do not pack gift boxes. We can assist you with gift box company names, where you can purchase gift boxes or gift sacks direct.
Yes, with a minimum order of 50 cases on the jars (600 jars) and 50 cases on the packets (1200 packets).
Yes. Please call for information on the products we currently offer. We can also do special blending and packaging for foodservice.
We ship using several different ways. Orders, depending on their size, are shipped by UPS, Conway Freight or your preferred carrier. If you are local and wish to pick up your orders, they can be picked up by appointment only.
Yes. They may be done on a special order.
Yes. Sometimes our customers prefer being at our facility on their initial order. However, you may not be present while we are in production of another company's run due to confidentiality agreements.
At the present time, we do not have grinders. However, we are able to get most grinds or some of our suppliers can do a special run.
We are inspected numerous times per year. The inspectors are welcome anytime! We are very proud on how clean we keep our facilitiy!
No, but we have several graphic designers that we can recommend.
No. Our customers prefer to do their own marketing and promoting of their products.
Yes. They need to be new and in unopened boxes.
Yes. The labels for the jars and packets need to meet our applicators specifications.
No. Our customers usually have a good understanding on how to use their blends in cooking.
The allergen products, according to the FDA regulations, are the following: dairy, soy, shellfish, egg, wheat, peanuts and tree nuts.
Yes. We do not blend with oil products. Also, we do not blend with flour products.
Yes. However, you will need to check with your State Health Department to see if other insurance or policies need to be followed. Each state is different in these regards.
No. Once an order is completed, it is shipped to the customer.
Minimum orders for the bottle products are 100 cs. (1,200 Bottles), which are packed 12 per case. Minimum orders for the packet products is 2,400 packets with no label, 10,000 with preprinted pouch.
On an initial order, we prefer at least a 4-6 week lead time. On re-orders, there is approximately a 2-3 week lead time.
Jar products are dated on the jar labels and the packets are dated on the bottom seal line.
Approximately 2 years. We recommend that they be stored in a cool, dry, dark area.
Yes. You may see our downloadable PDF on the packaging page of our website.
We prefer you did not.
No, we have found some of the best suppliers in the country that we purchase in bulk from.
The minimum order is 50 cases (600 bottlesor 1200 packets) of one custom blend.
